B2B Onboarding Guide

Begin your B2B partnership journey by filling out the comprehensive application form on our website. You will need to provide your company details (name, GST, PAN, address), contact person information, business profile (industry, revenue, employee count), and your expected license requirements. The form typically takes 5–10 minutes to complete. Ensure all information is accurate, as our team will verify the details during the review process.

After submission, your application enters our review queue where the partnerships team verifies your business credentials and assesses your requirements. Most applications are reviewed within 1–2 business days, while Platinum applications may take up to 5 business days due to the additional verification steps involved. You will receive email notifications at each stage — when your application is received, when review begins, and when a decision is made.

Once your application is approved, your B2B account is activated with access to the partner dashboard. If you are a Gold or Platinum partner, your dedicated account manager will schedule an onboarding call to walk you through the dashboard features, license pool management, and invoicing. Take time to explore the dashboard, update your company profile, and review your tier benefits and discount rates.

Navigate to the license purchase section in your B2B dashboard to make your first bulk purchase. Select the number of licenses you need, and your tier discount will be automatically applied to the total. Review the order summary, ensure your billing address is correct, and proceed to payment. Accepted payment methods include NEFT, RTGS, UPI, and net banking. Gold and Platinum partners with orders above ₹50,000 may be eligible for credit terms.

After purchasing licenses, distribute them to your team members or clients through the license management panel. Enter recipient email addresses, and each person will receive an automated email with their unique activation key and installation instructions. For larger deployments, consider scheduling a group training session to ensure everyone is comfortable with the software. Gold and Platinum partners can request guided training sessions from our team.

With licenses distributed and teams trained, you are ready to go live with Vikray Aquila. Monitor license activation status from your dashboard, and ensure all users have successfully activated their copies. Set up a regular cadence for checking the dashboard for compliance updates, license renewals, and new feature releases. For any issues, use the support channels available at your tier level. Welcome to the Vikray Aquila B2B partner network!